Thursday, May 30, 2013
ACT® Releases New Work Readiness Report
Check out the ACT® Work Readiness Standards and Benchmarks report.
Wednesday, May 22, 2013
Wednesday, March 6, 2013
WorkKeys® Paper Assessment Process Online
Kudos to Linda Peters, Kiamichi Technology Center McAlester and Landra Alberty, Cherokee Nation on developing the process to follow for WorkKeys paper assessments now that ACT® scores the paper assessments and we have transitioned to the national RegiSTAR® system!
Go to www.okworkkeys.org, click on the Site Coordinators button to access the paper assessment process document and all supporting documents necessary to complete the process.
Thank you, Linda and Landra, for a job well done!
Go to www.okworkkeys.org, click on the Site Coordinators button to access the paper assessment process document and all supporting documents necessary to complete the process.
Thank you, Linda and Landra, for a job well done!
Wednesday, February 6, 2013
Check WorkKeys Status before Starting Assessments
Dear WorkKeys Users,
This
WorkKeys Notice contains the following information about a new WorkKeys
Internet Version system status page and the current status of the
WorkKeys system:
·
system status page access
·
explanation of status options
·
system status communication
·
WorkKeys system status update
_________________________
System status page access
You may access the WorkKeys Internet Version system status page at all of the following locations:
·
http://www.act.org/workkeys-private/reference/admin.html
(the
Administrator Resources page, which is where the WorkKeys Testing Irregularity Report is located)
______________________________
Explanation of status options
The status page shows the current status of the WorkKeys Internet Version system. The three status options include:
GREEN: The ACT WorkKeys Internet
Version system is available for your use. The application is running
without issues.
YELLOW: The ACT WorkKeys Internet
Version system is available, but ACT is aware that irregularities in
performance may exist. Some users may be experiencing issues such as
difficulties with logins or slow response times,
but many users are still able to test.
RED: The ACT WorkKeys
Internet Version system is currently unavailable. The system is offline
while a resolution is found. An estimated downtime will be provided.
______________________________
System status communication
ACT will no longer send WorkKeys Notice email
messages regarding system status. Instead, status information will be
communicated on the system status page. If you experience problems with
the WorkKeys Internet Version system, please
check the status page before contacting ACT. In addition, please
remember to submit a WorkKeys Testing Irregularity Report if your
examinees are impacted by a system problem or other irregularity.
______________________________
WorkKeys system status update
ACT’s IT staff has worked tirelessly in recent
weeks to isolate the specifics of the recent brief interruptions to the
WorkKeys system. Testing has concluded, and two root causes have been
isolated. We have implemented changes to
address both, and we have not had a single connectivity interruption
since mid-January.
ACT will not invoice customers for incomplete
assessments affected by these connectivity issues. Invoicing
adjustments will be explained by email to affected sites.
We apologize for the inconvenience these
technical issues caused you and your examinees. We sincerely appreciated
your patience and understanding as we worked to resolve the issues.
______________________________
As always, thank you for using WorkKeys.
Sincerely,
The WorkKeys Staff
800/WORKKEY (800-967-5539)
Thursday, January 24, 2013
Help Recover Expired WorkKeys Assessment Costs
Please help the OKCRC program receive credits for WorkKeys assessments that were interrupted and expired due to ACT WorkKeys service delivery interruptions during December and January. Some sites have notified me of assessments that froze up and were not able to be re-entered within the 1 hour time frame to continue the assessment. If your site experienced WorkKeys assesssment delivery problems during this time frame, please complete WorkKeys Test Credit Refund Form located on the Site Coordinators web page under Downloads and submit electronically to Susan Kuzmic, skuzm@okcareertech.org. I will complete the invoice number and submit to ACT for credit. Contact me with questions.
Wednesday, January 23, 2013
WorkKeys® Paper Assessments
Two updates on WorkKeys paper assessments:
1. To receive your WorkKeys paper results electronically, complete the Barcode Management process in your Validus realm before mailing answer sheets to ACT for scoring. Make a copy of the Site Supervisor's Header (this form contains the barcode ID#) and retain in your files.
2. Prepare your paper assessments on a separate CRC Site Administrators Log and submit each paper assessment log to skuzm@okcareertech.org at the same time you mail the WorkKeys answer sheets to ACT. ACT invoices immediately upon receipt of paper assessments. Please continue to keep your Internet Version monthly log and submit at the end of each month as usual.
Contact me with questions.
1. To receive your WorkKeys paper results electronically, complete the Barcode Management process in your Validus realm before mailing answer sheets to ACT for scoring. Make a copy of the Site Supervisor's Header (this form contains the barcode ID#) and retain in your files.
2. Prepare your paper assessments on a separate CRC Site Administrators Log and submit each paper assessment log to skuzm@okcareertech.org at the same time you mail the WorkKeys answer sheets to ACT. ACT invoices immediately upon receipt of paper assessments. Please continue to keep your Internet Version monthly log and submit at the end of each month as usual.
Contact me with questions.
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